Order View – Cancel Order Line

This video and step-by-step manual demonstrate the simple process of partially canceling an order line in the OMNI apps.

  1. Go to the main menu.
Order Line View showing the main menu icon in the top-left corner.

B) Order view

  1. Select “Order View”
Order View option selected from the main menu.

C) Select the order line for canceling

  • Place the mouse over the order line you want to cancel, it doesn’t matter in which column, and click the right mouse button
  • From the quick menu select “Cancel order line”
Order line right-click menu showing Cancel Order Line option.
  • In the popup window enter QTY for canceling or choose Max QTY
  • Confirm by pressing the “Save” command button
Cancel Order Line popup showing quantity entry and Max Qty option.
  • Order was canceled and order line updated
Canceled order line updated with confirmation message.
Order line cancellation history showing timestamp and note.